GO Westmoreland Transportation Services
Paratransit, often referred to as “Shared-Ride,” is operated during limited hours and specific travel areas. There is a required application and reservation process.
This service is a shared-ride program. You may be required to share a vehicle with other passengers and may not be taken directly from your origin to your destination in order to accommodate the needs of other passengers.
Programs
Some of the common funding programs include the following:
Travel Guidelines
Our days and hours of service are as follows:
Monday thru Friday 7:00 AM until 7:00 PM
Saturday 7:00 AM until 4:00 PM
GO Westmoreland does not provide service on the following holidays: New Year’s Day,Memorial Day, Independence Day, LaborDay, Thanksgiving Day and Christmas Day.
The GO Westmoreland ‘Service Area’ will include all of Westmoreland County and a 5 mile “buffer zone” around the county. You can travel as far as you want, and whenever you want within this ‘Service Area.’
Travel to Pittsburgh
Travel to the Pittsburgh area is limited. Travel to the Pittsburgh area is permitted Monday through Friday, with an arrival time of 9:00 AM and a departure time of 2:00 PM.
Trips to Pittsburgh will be grouped together and may result in extended travel times in order to accommodate other riders. If a requested trip cannot be grouped with another rider(s), the trip may be cancelled. Because of this, it is very important that you call our office as early as you can to schedule any trips to Pittsburgh.
Application Process
There are different programs available depending upon a person’s qualifying background. Programs may require a different co-pay and service delivery guidelines. All riders must pre-register for paratransit service before requesting a trip. To pre-register, riders must complete an application to identify which program they will qualify for to assist with funding.
Scheduling a Trip
All regular paratransit trips require advance reservation. All reservations must be made by 12:00 PM the business day before your appointment; however, you may request a reservation as far ahead as two weeks. You must call on Friday for trips on Saturday or Monday.
There is a 30-minute pick-up window that begins 15 minutes prior to your scheduled time and ends 15 minutes after your scheduled time. (Example: if your pick-up time is 9:00 AM; your window is 8:45 AM to 9:15 AM) We ask that you please be ready and watch for your vehicle at the agreed pick-up location during this window.
To assist all passengers to get to their appointments in a timely fashion, we ask that passengers be ready to board the vehicle when GO Westmoreland arrives. Once the vehicle arrives within the pick-up window at the scheduled location, drivers will only wait 5 minutes until they depart.
Online Scheduling
To get started with online scheduling, call us at 724-832-2706 and ask your Reservationist to help you get registered. Riders must have an email address and provide us with a username to enroll.
GO Westmoreland Fares
| Type | 0<2 Miles | 2<5 Miles | 5<10 Miles | 10<15 Miles | 15<20 Miles | 20<25 Miles | 25< 30 Miles | 30+ Miles |
|---|---|---|---|---|---|---|---|---|
| General Public | $16.00 | $17.65 | $28.35 | $38.35 | $47.00 | $55.00 | $65.00 | $75.00 |
| Senior Co-Pay | $2.40 | $2.65 | $4.25 | $5.75 | $7.05 | $8.25 | $9.75 | $11.25 |
| Senior Priority Co-Pay | $0.80 | $0.90 | $1.45 | $1.95 | $2.35 | $2.75 | $3.25 | $3.75 |
| ADA / PwD Co-Pay | $4.00 | $4.00 | $4.25 | $8.00 | $8.00 | $12.00 | $12.00 | $12.00 |
| MATP Co-Pay | $0 | $0 | $0 | $0 | $0 | $0 | $0 | $0 |
Rider Code of Conduct
GO Westmoreland reserves the right to suspend your transportation services. The following behaviors will not be tolerated:
- Loud, boisterous and/or obscene or offensive language;
- Disruptive behavior or any behavior that jeopardizes the safety of any occupant of the vehicle;
- Being under the influence of alcohol or controlled substances;
- Violations of moving vehicle safety requirements or leaving the vehicle be-fore the designated drop-off point;
- Implied threats or physical action, either verbal or with weapons, toward other passengers, drivers, or administrative staff; and,
- Property damage or threat of damage to the vehicle and/or equipment.
GO Westmoreland Q&A Brochure
